Every store on our website started as a wholesale order. Those orders arrive from three places — and all three are handled the same way:

Think of a new store landing on a launch pad, then traveling to three destinations across our systems:

Our In Stores page is split into two lists. Before you do anything, ask: where is this store located?

This is your check screen — the finished page exactly as customers see it.

1. In the Shopify left menu, under Sales channels, click Online Store.
2. Just beneath it, click Pages.
3. The very first page listed is In Stores. Click View page (a single click).
4. It opens the live page in a new tab. Leave that tab open the whole time.

This is where you'll actually make changes.

1. Switch back to your main Shopify dashboard tab.
2. In the left menu, click Online Store (just above Pages).
3. In the center you'll see a preview of the home page — currently "Big Texas Flavor" with a hand dipping salsa. Click that graphic to open the builder view.
4. Up at the top-right, just under the address bar, there's a little house icon labeled "Home page" with a dropdown arrow. Click the dropdown.
5. Scroll down to Pages and choose Stores.

Now you're in the builder view of the Stores page. On the left, under Template, look for two little map-dot icons:

These hold the Texas and non-Texas store lists you saw on the live page. Expand the one for your store's region (click it open). You'll see the existing stores listed — Baropa Farmhouse, Beau's Market Deli, and so on.

Use the shipping address on the order to decide Texas vs. Other States, then open that map section in the builder.

Underneath your chosen map section, click the blue Add Store button.

On the far right, a new panel opens — like a little index card. This is where you'll add the name, address, website, images, and map pin.

At the top of the right panel, just under the black Save button, there's a field labeled Store. Type the store name here in ALL CAPS:

Hit the black Save button so the card is ready.

Do this now so you don't forget later. On the left menu, click and drag the new store into its alphabetical spot in the list.

Back on the right panel, the next box down is Name (it starts as "My Store"). This one is what customers see, so use normal capitalization.

1. Turn Caps Lock OFF.
2. Type the real store name — e.g. Mountain Market & Supply.
3. Hit Save, then cross-check the spelling against the order.

In a new tab, Google the store name + city + state — e.g. "Mountain Market and Supply Eagle Colorado."

Google's business panel gives you the two things you need: the street address and the website. Cross-check the address against your order to make sure it's the same store.

On the right panel, find the Store details box. It starts with placeholder text — "123 John Doe Street…". Delete all of it (we don't list store hours).

Type the address like you're addressing an envelope — street on one line, city/state/zip on the next, then a blank line for the website:

Back on Google, copy the store's website and paste it on that third line.

Once the website is pasted, hit Save.

The pin is still out in the ocean — the address text alone doesn't move it. Scroll the right panel down to the Map pin section, which has a Latitude and a Longitude box with wrong default numbers.

1. Google "latitude longitude [street address]" — use the street address, not the business name. You'll get better results.
   e.g. "latitude longitude 112 W 2nd St Eagle Colorado"
2. Copy the Latitude (e.g. 39.6552) into the Latitude box.
3. Copy the Longitude into the Longitude box — keep the minus sign (e.g. -106.8294).

Hit Save one more time.

Pasting the web address as text isn't enough — it needs to be a true link. In the builder:

1. Click the store in the center so it gets a blue highlight box.
2. In the Store details box, select the website text you pasted (include the https://).
3. Click the Insert Link icon at the top of the box (the chain/link icon — shortcut ⌃K).
4. Paste the URL into the link field.
5. Check "Open this link in a new window."
6. Add a Link title (for accessibility & SEO) — e.g. Mountain Market Website.
7. Click Insert. The website text becomes underlined, like a live link. Hit Save.

Switch to your live In Stores tab and refresh. Scroll to the right section (Texas or Other States) and find your store. Click the + to expand it, and confirm:

• ✅ The correct black dot grows bigger on the map in the right place.
• ✅ The address shows correctly.
• ✅ The website is underlined, turns red on hover, and opens in a new tab when clicked.
• ✅ The Get directions button appears (it's added automatically and works for customers).

Run through this before you call the store done:

Each channel prints differently — here's what to expect from each one:

Shopify

Faire

Airgoods

Wholesale

Before packing anything, prepare a clean, clear work surface with enough room to hold everything at once.

Locate the supply bin and bring it to your area. It contains everything you'll need:

Retrieve inventory from the home inventory area. You should not need to go to the offsite warehouse — Maggie will notify you if that ever changes.

Check the shared inventory tracker before pulling product:

Now determine whether each order is Direct Consumer or Wholesale — this decides which stickers go on the jars.

Maggie pulls boxes from the garage before you arrive. If the box count doesn't match your orders — stop and notify Maggie.

Use the same 3-strip method on top when closing later.

Do not cover the box dimension label with folded flaps — this is needed when matching shipping labels.

Every individual jar shipped loose must be bubble bagged before packing.

Roll bubble wrap or packing paper into a tight "burrito" to fill large empty spaces. Clean scrap cardboard also works well when the box is larger than ideal.

• Packing slip
  📷Packing Slip
• Handwritten thank-you note on the slip
• Nothing else unless Maggie instructs

• Packing slip + thank-you note
  📷Packing Slip
• Story sheet (in a sheet protector)
  📷Story Sheet
• Correct line sheet (in a sheet protector)
• Shelf talkers + shelf talker holder
  📷Shelf Talkers

• Packing slip + thank-you note
• Shelf talker kit when appropriate (if not sure, just ask Maggie!)

Before closing any box — Stop. Check. Then continue.

Press lightly on the top flaps with the heel of your hand:

Close using the same 3-strip tape method on top.

Before any shipping label is attached, write lightly on top:

While Maggie generates labels — or when packaging is done for the day:

Attach shipping labels provided by Maggie or refer to the Shipping Label Printing SOP to print them yourself. Before sticking each one, verify:

• Label matches the correct order
• Label is secure and flat — no bubbles or peeling edges

Label Placement on Box By Carrier

UPS Ground

📍 Top Left Corner

UPS Ground Saver

📍 Top Left Corner

USPS

📍 Top Right Corner

FedEx Ground

📍 Lower Section of Box

After labeling, stage completed shipments in the designated staging area — grouped by carrier or store, ready to load.

📤 Shipping Report Examples

• "4 packages dropped at UPS."
• "2 packages dropped at USPS."

🚚 Delivery Report Examples

• "PepperLou delivered."
• "Bering's Westheimer delivered."

📅 End of Day Summary

Always include:

• Orders packed
• Orders shipped
• Orders delivered
• Inventory concerns
• Supply concerns
• Any customer issues

Track any of the following whenever they occur:

• Broken jars
• Leaking jars
• Crushed cartons
• Damage reported by a store after delivery

📝 Record for Each Incident:

• Date
• Order (order number or customer name)
• Issue (what happened)
• Resolution (what was done)

Stop and contact Maggie immediately if:

• Inventory count doesn't match the order
• Product appears damaged or spoiled
• Wrong sticker inventory is available
• A packing slip is missing
• You're unsure whether an order ships or delivers
• The box size doesn't fit the order
• Packaging materials are unavailable
• A customer disputes a delivery
• A store refuses an order
• You identify a safety concern
• You are unsure what to do next